At Amilia, our greatest asset is our people. Their dedication and talent shape who we are and drive our success every day. Our Employee Spotlight series is here to shine a light on the incredible journeys of those who drive our mission forward. This series celebrates not just what we achieve, but who we are—the thinkers, creators, and leaders shaping the future of over 1,500 organizations with our technology.
Continuing our Employee Spotlight series, we’re excited to feature Isabelle, whose inspiring journey from Customer Care to Software Development Team Lead showcases the values that underpin our success—growth, resilience, and a commitment to excellence.
Isabelle’s story at Amilia is one of continuous evolution and commitment to growth. Her journey began with our Customer Care team, where she quickly distinguished herself with her ability to connect with customers and solve their problems effectively. With a background in graphic design and a fresh start in programming, Isabelle was drawn to Amilia not just for a job, but for an opportunity to pivot her career into the tech world.
During her time in Customer Care, Isabelle honed her technical skills while focusing on understanding the client’s needs. Her genuine curiosity and eagerness to learn led her to explore opportunities beyond her initial role, setting her on a path of rapid growth within the company.
Recognizing her potential and drive, Isabelle transitioned to a developer role after completing her certification in programming. Over five years, she proved her mettle by contributing to several key projects that helped shape the Amilia SmartRec platform. She became known for her ability to adapt and her eagerness to learn, which led her to the next step in her career—becoming a Software Development Team Lead.
Driven by a desire to support her colleagues, Isabelle embraced this new challenge, building on the team's collaborative spirit and fostering a culture of growth.
Isabelle’s growth as a leader has been fueled by Amilia’s commitment to collaboration and continuous learning—values that are deeply embedded in the way our teams operate.
Our development teams emphasize ongoing learning and adaptability, providing dedicated time for research, regular "Community of Practice" sessions, and a strong commitment to agile methodologies. These practices foster knowledge sharing, process improvements, and staying up to date with the latest technologies.
"Our agile approach allows us to adapt quickly and maintain the quality and reliability of our platform," Isabelle explains. "On top of that, our developers have 10% of their time set aside to explore new technologies and experiment with fresh ideas. This exploration helps us align with industry best practices and continuously improve."
By leveraging modern frameworks like React and TypeScript on the frontend, alongside technologies such as .NET Core and C# on the backend, Amilia’s teams ensure the platform remains efficient, scalable, and capable of meeting the needs of over 1,500 organizations.
One of the things that sets Amilia apart is its genuine focus on employee growth, as clearly demonstrated through Isabelle's and Laïla's journeys. Isabelle went from the Customer Care team to leading one of our Software Development teams, embodying our culture of continuous learning and opportunity. Similarly, Laïla's progression from Implementation Consultant to a pivotal role as Product Manager exemplifies the diverse growth possibilities at Amilia. Their stories are a testament to our commitment to nurturing talent across all facets of our business.
At Amilia, every employee is encouraged to evolve, reinvent themselves, and grow. If you're looking for a workplace fostering a collaborative environment, Amilia could be the perfect place. Join us and become part of a team where your contributions make a difference.
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